Due to the nature of my work, which requires frequent business travel, I have become accustomed to utilising VIP services to elevate my travel experience. In the past, I had assumed that the extent of these services encompassed VIP lounges, buggy services, and expedited passage through fast track. However, my recent experience with Beyond First has reshaped my understanding, surpassing my expectations in every conceivable way. I am astonished by their Bespoke Travel Experience, seamless and personalised service from door to gate.
Prior to my trip, I had merely furnished my travel itinerary to a BEYOND FIRST personal butler, who will furnish the itinerary, remaining largely unaware of the specific arrangements that had been made. I was assured that a personalized service had been curated to cater to my needs and had thoughtfully provided a reminder regarding the limousine pickup scheduled for my departure.
On the day of my departure, the weather was particularly inclement, with heavy rain pouring down. As I stepped out of my residence, burdened with luggage, I was pleasantly surprised to find a Beyond First dedicated driver and porter already stationed with the limousine, awaiting my arrival. The simple act of entrusting my luggage to the porter instilled in me a profound sense of relief and confidence, as I realized that every aspect of my journey would be meticulously managed.
Upon reaching the airport, a BEYOND FIRST Meet & Assist adeptly navigated me through the fast track, streamlining the typically cumbersome departure procedures. Having endured a demanding workday, I was particularly grateful to be escorted to the Infinity Room exclusively at Plaza Premium First, a sanctuary of tranquility where I could indulge in delectable food and beverages. The waiting time, which can often be tedious, elapsed pleasantly, a buggy and the personal porter was standing by to transport me to the boarding gate.
The entirety of my experience was characterised by a seamlessness and flawlessness that is truly commendable. Thanks to the exceptional and professional service, which transformed what would have been a mundane business trip into an unequivocally enjoyable one. Their attention to detail, commitment to excellence, and dedication to providing a truly personalized experience have left an indelible impression on me. I eagerly anticipate future opportunities to avail myself of their services, confident that they will consistently deliver an unparalleled level of service that exceeds expectations.
Editor
Vogue Hong Kong
